cancellation policy
- A room booking is binding for both parties as soon as the room has been ordered and the booking has been confirmed by Labyrinth Hostel.
- We keep the rooms free for you when you book and cancel other guests. Therefore the following rules apply:
- Cancellations or changes to bookings must be communicated to Labyrinth Hostel as soon as possible
- For reservations of up to 5 people the deadline for cancellations is 72 hours before arrival.
- For reservations from 6 to 12 persons or with a total price from 300 Euros up to 599 Euros the deadline for cancellations is 14 days before arrival.
- For reservations of 13 persons or more or with a total price of 600 Euros or more the deadline for cancellations is agreed individually in an contract of accommodation.
If no contract of accommodation is arranged, a cost-free cancellation will be possible until three months before the arrival of the client. If the client do not cancel on time the following cancellation policies apply:- cancellation till 4 weeks before arrival the customer will pay 50 % of the total price,
- cancellation till 2 weeks before arrival the customer will pay 75 % of the total price,
- cancellation from 6 days onwards before arrival the customer will pay the total price.
- If the cancellation is not made or not made in time, then the full price of the booked beds has to be paid in any case, unless the Labyrinth Hostel succeeds in assigning the beds to someone else.
- Unless a later arrival time has been expressly agreed upon, rooms ordered after 6:00 p.m. will be considered cancelled and, if necessary, assigned elsewhere.
- Payment is to be made in cash or via debit or credit card upon arrival.
- If a third party orders a room for a guest, then he is liable to the Labyrinth Hostel together with the guest for all claims arising from the booking.
- We reserve the right to check reservations, if these are
- groups over 10 persons
- a total value of more than 300€
- a length of stay longer than 8 days
- from countries that are known to be abused for visa purposes
- for other reasons that cast doubt on the safety and well-being of the guests concern. In these cases we will approach you and ask for a deposit as additional security, make a special accommodation contract or refuse the reservation entirely.
We will gladly send you the complete terms and conditions upon request.
Rules of the House
Dear guests, as always, when many people come together in one place, it is helpful to facilitate coexistence for the benefit of all with a few rules. Most of them are self-evident for you anyway and will not limit the enjoyment of your stay and that things which are forbidden by law (e.g. illegal drugs and weapons) are not allowed here either is clear to everyone. Mutual respect ... ... is the key to everything. If everyone behaves in such a way that other guests are not disturbed, a big step has already been made towards an unclouded stay. Therefore, you will surely understand that we pay special attention to the following points for the sake of our guests:
- smoking is prohibited inside the entire hostel building. * In case of non-compliance, we unfortunately have to charge 200 € for the increased cleaning effort and the associated loss of revenue. Should the smoke detectors trigger fire department operations, we will also have to charge for these considerable costs.
- pay attention to your volume, especially with open windows and at times of night rest from 22.00 to 06.00 o'clock. In case of conflict we reserve the right to take "noise machines" such as radios, boxes or other devices into custody until your departure.
- pets are unfortunately not allowed.
- enjoy your stay! If something does not meet your expectations, please inform us immediately, also about possible damages, so that these can be charged to the causer.
- Serious and repeated harassment of other guests can lead to termination of the accommodation contract without notice, claims for damages and a ban from the house.
- please memorize the designated escape routes in case of fire and the location of fire extinguishers. For fire prevention reasons, the preparation of hot food and drinks in the rooms is not permitted.
General Terms and Conditions
for the Hostel Accommodation Contract
of the Michael Lottes und Andreas Taut GbR – Labyrinth Hostel Weimar
Goetheplatz 6, 99423 Weimar
§ 1 Scope
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These general terms and conditions apply to all contracts for the letting of hotel/hostel rooms for accommodation purposes and to all other services rendered by the Michael Lottes und Andreas Taut GbR to its clients. The “Rules of the House” which can be downloaded at https://www.weimar-hostel.com/en/agbs/ are considered as a part of this general terms and conditions. Please regard especially, that smoking is forbidden. There is a fine for any infringements.
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The subletting of the rented rooms and the use of rooms for purposes other than accommodation requires prior written consent from the Michael Lottes und Andreas Taut GbR.
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The general terms and conditions of our clients will only take effect when they have been previously arranged and agreed to in writing.
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Please be aware, that we cannot accommodate minors under 16 years, if they are travelling without any adult. Minors for age 16 and up need a written parental permission and a copy of a parental ID card or passport. We seriously recommend getting in contact with us before arrival.
§ 2 Conclusion of the Contract, Contracting Parties, Contractual Liability Limitation
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The contract shall come into effect upon the acceptance of the client’s request for accommodation by the Michael Lottes und Andreas Taut GbR. The Michael Lottes und Andreas Taut GbR may, at its discretion, confirm the room reservation in writing.
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The contracting parties are the Michael Lottes und Andreas Taut GbR and the client. Should the client’s room have been booked on his behalf by a third party, the client and the third party shall be liable vis-à-vis the Michael Lottes und Andreas Taut GbR as joint and several debtors for all the obligations arising under the Hotel/Hostel accommodation contract, as long as the Michael Lottes und Andreas Taut GbR is in possession of a declaration by the third party consenting to this term.
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In principle, all claims against the Michael Lottes und Andreas Taut GbR become statute barred one year after the commencement of the regular limitation period, dependent on the claimant having actual knowledge. Compensation claims become statute barred in five years, independently of the claimant having actual knowledge. These reductions in the limitation period do not apply to claims based on an intentional or negligent breach of duty by the Michael Lottes und Andreas Taut GbR.
§ 3 Services, Prices, Payment, Set-Off
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The Michael Lottes und Andreas Taut GbR is obliged to have the rooms reserved by the client available and to render the agreed services.
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The client is obliged to pay the applicable or agreed prices of the Michael Lottes und Andreas Taut GbR for the room and the services he took advantage of. Die Zahlung einer Reservierung erfolgt, sofern nicht anders vereinbart spätestens bei Ankunft vor Ort. This also applies to services, whereby the client causes the Michael Lottes und Andreas Taut GbR to provide to third parties and to expenses, which the client causes the Michael Lottes und Andreas Taut GbR to incur vis-à-vis third parties.
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The agreed prices include the relevant statutory Value Added Tax (VAT). Should the Value Added Tax be increased by law the Michael Lottes und Andreas Taut GbR shall be entitled to adjust the agreed prices accordingly. The same applies for an introduction or increase of new taxes and charges, which are related directly to the accommodations over night. Furthermore the Michael Lottes und Andreas Taut GbR shall be entitled to change its prices, should, after conclusion of the contract, the client wish to make changes to the number of rooms reserved, or services provided by the Michael Lottes und Andreas Taut GbR for the length of the guests’ stay as long as the Michael Lottes und Andreas Taut GbR agrees to such changes.
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Invoices issued by the Michael Lottes und Andreas Taut GbR which do not bear a due date shall be due and payable in full without any deduction within ten days of receipt. The Michael Lottes und Andreas Taut GbR shall be entitled to make accumulating accounts receivable due and payable at any time and to demand immediate payment. In the event of default by the client the Michael Lottes und Andreas Taut GbR shall be entitled to charge the statutory default interest, currently 8%, and in the case of legal transactions involving a consumer the Michael Lottes und Andreas Taut GbR shall be entitled to charge interest at 5% above the basic rate. The Michael Lottes und Andreas Taut GbR reserves the right to prove that the damage incurred is greater than this amount.
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The Michael Lottes und Andreas Taut GbR are entitled, upon conclusion of the contract or thereafter, taking into consideration the legal provisions relating to package holidays, to demand a reasonable advance payment or security deposit. The amount and date of advance payment can be agreed in writing in the contract. A stay for a period that would be more than seven nights can only be booked with a total advanced payment.
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Claims which the Michael Lottes und Andreas Taut GbR have against the client can only be set-off against or reduced by incontestable or legally binding claims which the client has against the Michael Lottes und Andreas Taut GbR.
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Payment of invoice is only possible with an expressed agreement from the Michael Lottes und Andreas Taut GbR and with a presentation of an absorption of your company’s cost.
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Possible bank charges are for customers accounts.
§ 4 Withdrawal of the customer (counter-order, cancellation) /non-utilization of the Hotel’s service
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The Michael Lottes und Andreas Taut GbR grants the customer in principle the right to withdraw from the contract at any time. This does not apply to special rates marked as “non-refundable”. The exact conditions are listed below.
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If there is neither a right of rescission under contract nor under law to the favour of the customer, the Michael Lottes und Andreas Taut GbR will still have a claim to the agreed compensation although the service has not been used.
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If rooms have not been used by the customer, the Michael Lottes und Andreas Taut GbR has to set-off the receipts from the renting of the rooms to other parties as well as the saved expenditures.
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Cancellations or changes to reservations must be communicated to the Michael Lottes und Andreas Taut GbR as soon as possible.
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For reservations of up to 5 people the deadline for cancellations is 72 hours before arrival.
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For reservations from 6 to 12 persons or with a total price from 300 up to 599 Euros the deadline for cancellations is 14 days before arrival.
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For reservations of 13 persons or more or with a total price of 600 Euros or more the deadline for cancellations is agreed individually in an contract of accommodation.
If no contract of accommodation is arranged, a cost-free cancellation will be possible until three months before the arrival of the client. If the client do not cancel on time the following cancellation policies apply: cancellation till 4 weeks before arrival the customer will pay 50 % of the total price, cancellation till 2 weeks before arrival the customer will pay 75 % of the total price, cancellation from 6 days onwards before arrival the customer will pay the total price.
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If the cancellation is not made or not made in time, then the full price of the booked beds has to be paid in any case, unless the Labyrinth Hostel succeeds in assigning the beds to someone else.
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Unless a later arrival time has been expressly agreed upon, rooms ordered after 6:00 p.m. will be considered cancelled and, if necessary, assigned elsewhere.
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The Michael Lottes und Andreas Taut GbR recommend that its clients take out insurance to protect themselves should any travel cancellation occur.
§ 5 Rescission by the Michael Lottes und Andreas Taut GbR
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If an agreed demanding prepayment, in accordance with § 3 section 6 of the General Terms and Conditions even after a reasonable length of the Michael Lottes and Andreas Taut GbR grace period has expired, then the Michael Lottes and Andreas Taut GbR is entitled to rescind from the Contract. The Michael Lottes and Andreas Taut GbR may, at its discretion, demand payment of a cancellation charge in accordance with § 4, section 1. Similarly, the Michael Lottes and Andreas Taut GbR is entitled to cancellation if claims from the previous booking were not paid after a reminder.
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Furthermore the Michael Lottes and Andreas Taut GbR shall be entitled to rescind the contract, if it has objective justification, if, for instance: - for reasons of force majeure or other circumstances beyond the control of the Michael Lottes and Andreas Taut GbR it becomes .impossible to fulfill the contract;
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rooms are reserved on the basis of misleading or false information with regard to material facts such as the client’s identity or the purpose of the room reservation;
the Michael Lottes and Andreas Taut GbR has justified reason to believe that the client’s use of Hostel services may jeopardize the smooth running of business, security or public reputation of the Michael Lottes and Andreas Taut GbR without this being attributable to shortcomings in the organization of the Michael Lottes and Andreas Taut GbR or other areas within its control.
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the provisions laid down in Article 1, paragraph 2 of these General Terms and Conditions have been violated.
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In the case of legitimate resignation of the Michael Lottes and Andreas Taut GbR, the customer shall not be entitled to claim damages.
§ 6 Room Allocation, Beginning and End of Room Occupancy
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A reservation does not entitle the client to a specific room or rooms.
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Reserved rooms shall be available for occupancy from 3 p.m. on the agreed day of the client’s arrival. The client shall not be entitled to occupy the room(s) earlier than this. Rooms that have not been paid in advance will be held no longer than 6.00 p.m. on arrival day. Please contact the hostel in case of late arrival.
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On the agreed day of departure the client must vacate the room by 11 a.m. at the latest. If the client does not vacate the room by the specified time the Michael Lottes and Andreas Taut GbR shall be entitled to charge 100% of the full room rate as published in the price list for reasons of noncontractual occupation. This shall not constitute any contractual claims on the part of the client.
§ 7 Liability of the Michael Lottes and Andreas Taut GbR
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The Michael Lottes and Andreas Taut GbR shall be liable for the fulfillment of its obligations under this contract with the care and diligence of a prudent businessman. Claims for compensation on the part of the client shall be excluded. This does not apply to claims relating to death, body injury or damage to health in cases involving a breach of duty by the Michael Lottes and Andreas Taut GbR, or to damages caused as a result of an intentional or grossly negligent breach of contractual duties by the Michael Lottes and Andreas Taut GbR, and to damages caused as a result of an intentional or negligent breach of typical contractual obligations by the Michael Lottes and Andreas Taut GbR. A breach of duty by a legal representative or vicarious agent of the Hostel shall constitute a breach of obligation by the Michael Lottes and Andreas Taut GbR. The Michael Lottes and Andreas Taut GbR shall endeavor to remedy any interferences with or defects in the performance of this contract as soon as it becomes aware of them or as soon as it receives notification from the client, who should give such notification immediately. The client is obliged to take any reasonable action to remedy the problem and to keep potential damage to a minimum.
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The liability of the Michael Lottes and Andreas Taut GbR vis-à-vis the client for property brought into the hostel shall be limited in accordance with the statutory provisions, i.e. up to one hundred times the room rate, but shall not exceed 3,500.00 Euros. The liability of the Hostel for cash money, securities, valuables and precious objects shall be limited to 800.00Euros. Cash money, securities, valuables and precious objects with a maximum value of up to 1,000.00 Euros may be kept in the hotel safe. The Michael Lottes and Andreas Taut GbR recommends that clients make use of this service. Liability claims shall lapse, if the client does not inform the Michael Lottes and Andreas Taut GbR immediately upon becoming aware of loss, destruction or damage to property. With regard to more far-reaching liability on the part of the Michael Lottes and Andreas Taut GbR the aforementioned paragraph 1, sentences 2 & 3 shall apply accordingly.
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Any messages, mail or goods, which arrive for guests, will be handled with care. the Michael Lottes and Andreas Taut GbR will deliver, hold, and, for a fee, forward these messages, mail or goods to guests, who already departed. The aforementioned paragraph 1, sentences 2 & 3 shall apply accordingly.
§ 8 Concluding Provisions
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Amendments and supplements to the contract, to the acceptance proposal and these Terms and Conditions for Hostel Accommodation Contracts must be made in writing. Amendments or supplements made by the client are not valid.
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Place of performance and place of payment shall be the place of the registered head office of the Michael Lottes and Andreas Taut GbR.
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The exclusive place of jurisdiction for any and all commercial transactions, including for disputes concerning checks or bills of exchange, shall be the place of the registered head office of the Michael Lottes und Andreas Taut GbR . In the event that one of the parties to this contract does not have a place of general jurisdiction inland the place of jurisdiction shall be the place of the registered head office of the Michael Lottes and Andreas Taut GbR.
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Should any of the provisions contained in these General Terms and Conditions for Hostel Accommodation Contracts be or become invalid or void, the remaining provisions will not be affected as a result and remain in full force and effect. Statutory provisions shall also apply.
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The Michael Lottes and Andreas Taut GbR strictly disassociates itself from any form of discrimination, violence, radicalism and xenophobia and reserves the right not to accommodate people who miss this distance.
Last change: 07-09-2023